About Us
|
|
Michael Beamish
Dealer Principal
Phone: (03) 9783 8877
Mobile: 0412 666 964
Fax: (03) 9783 6992
Email: michael@frankstontoyota.com.au |
|
Frankston
Toyota has its origins in a small filling station on Wells Road owned
and operated for
many years by local identity Murray Macintosh. Purchased in 1978, the
business quickly became a major Toyota, Rambler, Volkswagen and Triumph
dealership, evolving in the 1980s into a specialist Toyota and Mercedes
Benz operation.
In 1992 Michael Beamish joined his father’s business and began to
develop a full and exclusive relationship with Toyota. Michael was in
full control of the business by 2001, when Howard Bould joined as a
partner, and links with Toyota were fully established.
In the few short years since, Frankston Toyota has grown to be the
number one Toyota dealership
in the Bayside area and one of the nation’s most recognised. A long
list of awards in recent years demonstrates the total commitment to
customer service shared by our team of 100 highly professional staff:
2007
•Toyota Dealer of the Year Award
• TOYOTA PRESIDENTS AWARD FOR EXCELLENCE
Silver Awards for Excellence in Customer Satisfaction, After Sales Service, Parts & Acc & Customer Satisfaction
• Bronze Awards for Business Management Excellence and New and Used Car Sales.
• Automotive Services Award - Leader Newspapers Business Achiever Awards
2006
• Toyota Dealer of the Year Award
• TOYOTA PRESIDENTS AWARD FOR EXCELLENCE
• Gold Awards for Excellence in After Sales Service and Parts & Accessories
• Silver Awards for Excellence in New Car Sales, Customer Satisfaction,
Business Management, Used Car Sales and Dealership Facilities
2005
• Toyota Dealer of the Year Award
• Toyota President’s Award for Excellence
GOLD AWARD FOR EXCELLENCE IN AFTER SALES SERVICE
• Silver Awards for Excellence in New Car Sales, Customer Satisfaction,
After Sales Service, Used Car Sales, Parts & Accessories, Business
Management and Dealership Facilities
2004
• Toyota Dealer of the Year Award
TOYOTA PRESIDENTS AWARD FOR EXCELLENCE
• Gold Award for Excellence in Parts
• Silver Awards for Excellence in After Sales Service, Used Car Sales and Customer Satisfaction
• Bronze Awards for Excellence in Business Management and New Car Sales
Frankston
Toyota is only the second dealer in Australia and one of only a handful
worldwide to trial the new parts and service program that will
revolutionise the motor vehicle service industry -
the Toyota Service Marketing program. Frankston Toyota is now
accredited by Toyota Motor Corporation as Level 2 TSM.
The program sets the benchmark at which other dealers aim. Its
objective is to make landmark improvements in customer convenience and
increased service traffic. By focusing on better customer service,
reduced production lead-times through workshop efficiencies,
improvements and cost reductions, and marketing desirable service
products we will continue to meet rising customer expectations.
For example, it will not be too long before we are able to offer a
one-hour turnaround on every vehicle service. This is increasingly
‘normal service’ at Frankston Toyota; our Express Maintenance Service
delivers your fully-serviced and freshly-washed
vehicle back to you in one hour and you can watch the whole operation
on CCTV from our comfortable lounge.
Our state-of-the-art facility reflects our commitment to you and
facilitates this keen focus on the customer’s needs. Our success hinges
on delighted customers and our ongoing loyalty to them.
So whether you are an existing or new customer, we invite you to visit
us and experience ‘a new wave in service.’
 |
|
 |
Frankston
Toyota is honoured to support a number of local organisations and
worthy causes. Our sponsorship program is reviewed each year and
receives an allocation in our annual budget. Applications for
sponsorship are welcomed and will be sympathetically considered in the
review process. Once the budget is established, no changes or additions
will be made.